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Frequently Asked Questions

If you have a specific query about our school trips, you may be able to find the answer below in our frequently asked questions. For any questions that aren't answered below, feel free to get in touch with one of our expert travel consultants who will be happy to help.

Why should I give permission for my child to go on the tour?

Study Experiences provide safe, secure, educational visits that are affordable. Trips away from home help your children develop their sense of independence, learn about a new culture and encourage bonding with their class.

We know how valuable these experiences are and that is why we provide high quality trips that are expertly delivered so that your child’s enjoyment of the trip is not spoilt in any way. All the visits we suggest for the itinerary have strong educational content and we recommend the most enjoyable, interactive and hands on visits so your pupils get the most from their time away.

Every element of a Study Experiences trip is designed with safety in mind whilst ensuring your child is given the opportunity to “grow” as an individual and experience / develop skills taking them into adult life.

What about healthcare in Europe?

If you are a UK resident, you are entitled to medical treatment that becomes necessary, at reduced cost or sometimes free, when temporarily visiting a European Union (EU) country, Iceland, Liechtenstein, Norway or Switzerland. Only treatment provided under the state scheme is covered. However, to obtain treatment you will need to take a European Health Insurance Card (EHIC) with you. Please note: Not all UK residents are covered in Denmark, Iceland, Liechtenstein, Norway or Switzerland.

Click this link for further information: https://www.ehic.org.uk/

Further information regarding healthcare abroad can also be found at: Healthcare Abroad

This is likely to change post Brexit. Please check our travel news blogs for regular updates on how Brexit will affect travel abroad. 

What should happen in the event of a terrorist attack?

These attacks, whilst in the news recently, are relatively rare. If an attack happens in a destination within a week of your travel dates, your tour operator will take advice from the Foreign & Commonwealth Office. As an experienced tour operator, Study Experiences would normally advise against immediate travel (within a few days) irrelevant of the FCO guidance.

Even when FCO travel restrictions are relaxed, Study Experiences will happily work with schools uncomfortable continuing with their original plans.

Study Experiences will endeavour to keep your learning outside the classroom plans on track and where necessary look to change dates or switch destination, often at no extra cost.

Educational tour operators who are fully STF bonded are bound by high standards of safety management and must have a 24 hour emergency system in place. Should events occur whilst you are on tour, you can be assured of expert advise and support to quickly and effectively place your group in the safest place possible.

In the event that the FCO advise against travel, STF members are bound by the Package Travel Directive to offer either a full refund or an alternative tour.